Each post details an organizational action taken to improve the digital future while responding to the current crisis.

Inclusion: An ‘alternative platform model’ for the COVID era

“The platform innovations which we observed emphasised values like openness, sharing, cooperation, and transparency. One illustration of this was Pflegesterne (Care Stars), which enables a network of health organisations to address together the shortage of nursing staff in care facilities and hospitals.” – Friederici, Meier & Aslan Gümüsay.

Change model at Pflegesterne: Organizational innovation and new business models

Assessing Estonia’s COVID-19 responses as an example of successful digitization

“This is What State Capacity Looks Like”

Following the development of the Apple-Google contact tracing app

There will be too many stories about the Google/Apple proximity tracing app to list/highlight them all. I’ll update this page from time to time (new items on top) as new developments emerge. If there is anything specifically future focused, like the promise to limit the API’s duration, I will consider a different post.

EFF opposes California bill to authorize digitally verifiable COVID-19 test results

Change model: letter of opposition co-signed with ACLU of California

Facebook links its (big) entry into e-commerce to the pandemic

The big platforms may have an even bigger role in retail and e-commerce, after COVID-19

Change model: Seeing an opportunity, or sensing good timing for a move they have been developing for a while, a big player enters new part of the market.

Re-configuring the news ecosystem – requiring platforms to pay for content

Australia is early out of the gate with a plan to require Facebook and Google to help pay for news content they link to, as a way of sharing advertising revenue..

The explorations and negotiations leading to this proposed policy shift were underway prior to COVID-19, but the pandemic (and its acceleration of the crisis in news) has added urgency.

Change model: direct regulatory action

Intended goal: support legacy news operations and local and national journalism

Making working from home a permanent condition

Is this a trend other firms in tech will follow? Will there be similar moves in other sectors? We saw the term “remote-first” used in an article this week. Like “mobile first”, there is likely to be some momentum in this direction for a while.

Ada Lovelace Institute – Rapid evidence review explainer

Change model: advocacy and policy briefs

Focus: discouraging approaches to immunity certification that will erode privacy, stratify society, and invite discrimination