Inclusion: An ‘alternative platform model’ for the COVID era

“The platform innovations which we observed emphasised values like openness, sharing, cooperation, and transparency. One illustration of this was Pflegesterne (Care Stars), which enables a network of health organisations to address together the shortage of nursing staff in care facilities and hospitals.” – Friederici, Meier & Aslan Gümüsay.

Change model at Pflegesterne: Organizational innovation and new business models