In a live stream, CEO Mark Zuckerberg said expanded e-commerce would be important to begin rebuilding the economy while the pandemic continues. “If you can’t physically open your store or restaurant, you can still take orders online and ship them to people,” he said. “We’re seeing a lot of small businesses that never had online businesses get online for the first time.”
The big platforms may have an even bigger role in retail and e-commerce, after COVID-19
Change model: Seeing an opportunity, or sensing good timing for a move they have been developing for a while, a big player enters new part of the market.